INOX ĐOAN PHAT would like to thank customers for trusting and using our products in the past time!
When you visit our website you agree to these terms. The website reserves the right to change, edit, add or remove any part of the Terms and Conditions at any time. Changes take effect as soon as they are posted on the website without prior notice. And when you continue to use the site, after any changes to the terms and conditions are posted, it means you accept such changes.
Please check back regularly for the latest changes in our Company.
1. Web User Guide
When entering our website, the user must be at least 18 years of age or older or accessed under the supervision of a Parent or legal guardian.
When customers want to buy products we can write information and send mail or order online on the website. After the order information is sent to us, our staff will contact the customer (from the information sent by the customer). After the agreement and the consent of the customer, our delivery staff will deliver the goods and check by customers. If the goods are as ordered by the customer and the price is correct, the customer will pay cash and receive the goods.
2. Customer comments
All feedback or comments from customers are valuable information to help our company to be more complete, more professional in transactions as well as customer service. We always listen to our customers to help us improve in the current market economy.
3. Accept orders and prices
We reserve the right to refuse or cancel your order for any reason, at any time. We may ask for phone number, address or some other information before receiving an order.
If the item is out of stock, our staff will contact the customer to exchange or cancel the item without delivery. After getting the consent of the customer, the order is considered accepted.
We are committed to providing the most accurate price information for consumers. However, sometimes it still happens that the price is wrong or the information update is wrong. Our company staff will contact the customer, if the customer agrees, the order will be accepted. In case the customer does not agree, it will be considered that the order is canceled and we will notify the customer.
4. Privacy Policy
Our website attaches great importance to the privacy of customers' order information. After we receive the order, we will contact the customer to confirm the order. After the customer agrees, it is considered that the order has been accepted and our staff will deliver the goods to the customer.
You must not use any programs, tools or any other form to interfere with the system or alter the data structure. The website also prohibits spreading, propagating or promoting any activity aimed at interfering with, sabotaging or accessing data of the system. Individual or organization violating will be deprived of all rights and will be prosecuted before law if necessary.
All transaction information will be kept confidential, but in case required by law, we will be required to provide this information to law enforcement.
5. Form of payment
Customers pay by cash only when our staff delivers. Customers must check items, quantity and quality as ordered. After customers check and agree, the delivery staff will be paid in cash. In the case, the delivery staff is not in accordance with the quantity and quality, the customer is entitled to refuse to receive the goods and that means that we do not have to pay the delivery staff of our company.
Currently, our website does not have the internet payment by all the current credit cards. Customers pay only when receiving the sufficient quantity and quality of items delivered by our company.