Information security policy

1. Purpose and scope of collection

The main data collection on the company's website includes: name, email, phone number, address of the customer in the contact section. This is the information that the company needs customers to provide required when sending information for advice or want to buy products and for the company to contact and confirm with customers on the website to ensure the interests of consumers. use.

Customers will be solely responsible for the confidentiality and retention of all services using the information they provide and their email. In addition, the customer is responsible for promptly informing the company's webiste of any unauthorized use, abuse, breach of security, and retention of the third party's username and password to take action. deal with.

2. Scope of information use

The company uses the customer information provided to:

- Contact order confirmation and delivery to the customer upon receipt of the request from the customer;

- Provide product information to customers if there is a request from the customer;

- Email marketing, promotions about goods we sell;

- Send announcements about the activities awarded by the company website;

- Contacting and dealing with users in special cases;

- Do not use the user's personal information for the purpose of confirming and contacting transactions at the company;

- At the request of a judicial agency, including: The Procuracy, a court, and a police agency investigates a client's illegal act.

3. Time information storage

Personal data of customers will be stored until requested by the administrator to cancel. In all cases, personal information of customers will be kept confidential on the company's servers.

4. Address of the unit that collects and manages personal information

DOAN PHAT TRADING CO., LTD

5. Means and tools for users to access and correct their personal data.

Customers have the right to check, update, correct or cancel their personal information by contacting the website administrator of the company to do this.

The customer has the right to file a complaint about the disclosure of personal information to the management board of the company's website. When receiving these feedbacks, the company will confirm the information again, in the case that the customer's reflection is correct, depending on the level, the company will take timely measures.

6. Commitment to protecting personal information of customers

Personal information of customers on the company is committed to absolute confidentiality by the company according to the company's personal information protection policy. Collection and use of information of each customer can only be performed with the consent of that customer, unless otherwise provided by law.

Do not use, do not transfer, provide or disclose to any third party about customer personal information without the consent of the customer.

In the event that the information server is attacked by hacker resulting in the loss of customer personal data, the company will be responsible for reporting the incident to the investigating authorities to promptly handle and notify the customer. known goods.

The company management board requires individuals when registering / buying to provide all relevant personal information such as: Full name, contact address, email, phone,…., And be responsible. responsibility for the legality of the above information. The company management is not responsible for nor resolves all complaints related to the interests of that customer if it considers that all personal information of that customer provided when the initial registration was not correct. body.